Easy On Hold® streaming music now integrated with Microsoft Teams Phone
As an alternative to default hold music or repetitive audio files, you can now use a secure, customizable stream of globally licensed music for a better caller experience.
Start with a free trial.
- Play some music samples to find a channel you like. Check the box to select that channel (only one channel at a time is available for your trial).
- Each channel plays about one hour of globally licensed music in a specific genre. You can change channel selections after creating your account.
- Enter your contact information and your Teams Tenant ID. Important: your Teams Tenant ID is required for authentication purposes.
- Immediately your account will be activated and your personalized Teams Admin Powershell command will be displayed. Example:
New-CsTeamsCallHoldPolicy -Identity "StreamingMusicPolicy" -Description "EasyOnHold Stream Policy” -StreamingSourceUrl "https://teams-streaming.domain.com/xxxxxxxx..." -StreamingSourceAuthType "AzureAD"
- Configure your Teams Call Hold Policy. Callers in the hold or park state hear the music. Once configured, changes to your audio stream content will be made using your Easy On Hold® Content Control Center (your online portal).